FAQs

Is your chocolate Fairtrade?
Our chocolate does not carry the Fairtrade certification, however, we source transparently, therefore are able to pay more than going through Fairtrade. We generally pay around 2 - 3 times the Fairtrade price and the cacao we purchase is sourced directly from farmers or co-operatives by our very own chocolatiers who once regularly travel to origin.

For more info on this, please get in touch. We aim for complete transparency in our sourcing and would be happy to talk with you.

Is your chocolate organic?
Our main focus is taste, quality & clarity – which is ultimately the result of careful and sustainable farming practices. Although some of our chocolates may be organic, we do not advertise our chocolate as being so.

Is your chocolate vegan friendly?
Yes! Unless marked otherwise as we occasionally collaborate with local artisan bakeries.

Is your chocolate gluten-free?
Yes! Unless marked otherwise as we occasionally collaborate with local artisan bakeries.

I want to serve Birdsnake at my shop/cafe. How do I sort that out?
Please get in touch by emailing  hello@birdsnake.com.au and someone from our team will get back to you.